Douglas McNaughton

Review of HYATT REGENCY NEW ORLEANS

Worst hotel for convention business I have ever be...

Worst hotel for convention business I have ever been in. Booked a deluxe suite for additional convention business. There was no kitchenette. There was no tableware of any kind. There was not even a place for ice or a refrigerator. I have stayed at mini-suites at the Marriott for half the price. The room was half the size but had everything I needed to host an informal business meeting or after business meeting. Every little service costs extra, and the concierge service is both slow and rude. Waited over an hour for room service, and all I needed was the ice bucket that should have been in the room in the first place. It never showed up and I had to leave for convention business. NEVER staying at this hotel again. Overpriced for what little you get.