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jas c

4 years ago

Bought a house based on their reports, but found m...

Bought a house based on their reports, but found more issues than what was reported. Scheduling and order was fine at the start but found out they hire 3rd party subcontractors which makes the job process linger. Then at the end my invoice had an additional "other" charge at the end for obtaining city permits / inspection fees from their own Home guard inspection division. I don't think an additional $1050 to obtain a permit and inspection fee sums up to 7 hours for a fungus wood repair. It was not as if the job required a structural change or requiring and engineer to plan the work before hand. Inspectors only took 5 minutes to look at the work. I should have been informed that I was being billed for permit waiting time. Otherwise, I would have acquired it myself. I am well aware of the process but went with Home guard to give them a chance. However, I did not think they would do this and make me feel like I misunderstood the contract.

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