HAYLEE PGA

Review of Quincy Chevrolet Buick GMC

I would not recommend purchasing your vehicle here...

I would not recommend purchasing your vehicle here. We found the vehicle we wanted online at this dealership, called and made an appointment to come and purchase since we had a 1yr old we wanted to have something scheduled, when everything was said and done we were there over 6 hours, left alone while our sales associate did I don't know what, and there was another couple who drove up from Miami that was there longer than us. We left with a pit in our stomach because we knew it was a bad deal. I was supposed to get free oil changes, so I made yet another appointment and had my toddler with me and it took THREE HOURS for their service center to change my oil. Now, a year later we traded in that vehicle and purchased new from Stallings in Cairo (AMAZING EXPERIENCE! WORTH THE SHORT DRIVE) and needed to cash in our warranty on the Equinox we bought last year. I won't go into all the details but basically we turned everything in to Michelle (the financial manager at Chevrolet) on July 29th and after so many lies, receiving the run around, and her being very disrespectful, she didn't send the paperwork off untilthe end of August. It is now the last day of September and we have yet to receive our $1500 check. I emailed both managers at Chevrolet for help with the issues I was having and neither one replied. After speaking with a few different dealerships, I was told this process should only take 7-10 business days. I have never had an experience with a business like this and I will never recommend anyone to this dealership.