DON'T GO TO JULES!

DON'T GO TO JULES!
I rented a room with Jules and lived there for 2 years. Throughout these 2 years I had the most horrible experiences with that company. Not only were they completely unreliable and did not show up when they promised to fix something. They were also beyond unprofessional. One time a Jules employee entered the private room of my flatmate while she was sleeping without any permission. They entered our rooms without permission several times, leaving dirt on the floor, even though we had already complaint about that. One time, they sent us an invoice that we were supposed to pay. Apparently, they had removed chalk in the shower (we had never ordered any service of this sort) and charged us more than 100euros for it. Not to mention, nothing in the shower was different after the said shower construction. Obviously they could not explain when exactly they worked in the house, why they had to remove chalk and why we were not informed beforehand.

At the moment I am trying to get my deposit back from that company and currently have to talk to an attorney to deal with that matter. I moved out 8 (!!) months ago and tried to get the deposit back ever since. I visited their office many times and every time they would come up with an excuse or promised me to look into it - and I never hear from them again.
There are several complaints on Facebook groups and even Dutch media. My honest advice: Stay away from this company as far as you can. They make a business out of ripping students off!