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Moved out 9 months ago. I received a bill for $971...

Moved out 9 months ago. I received a bill for $971.00 stating they needed to replace all carpet and paint all the walls. The carpet was cleaned a couple months prior by them for signing a new lease. They never said anything about damaged carpet. They said the walls look dingy. Its the same paint on the walls when we moved in. Absolutely no cracks or holes in any of the walls. I was expecting to lose maybe half my deposit for a deep clean of the kitchen but instead my deposit was taken and was slapped with a $671.00 bill on top of it. I called CTL Management and left 2 messages. I wrote a dispute letter the same day i got the bill. I never heard back from CTL Management or the actual apartment complex. I am now moving and I just recently ran my credit report to find out it had been sent to collections 8 months ago. I have contacted CTL Management 6 times in the past 2 weeks and still haven't got a call back to resolve this issue before I move. Its amazing what some businesses get away with now days. Straight Hot Garbage! As for the response below by CTL, you never resolved my issue and I never got the opportunity to express my concerns. The only answering line that worked was the one I called to pay the balance. So like i said before STRAIGHT HOT GARBAGE of a management company.

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