markwendy ewell

Review of Mark Miller Toyota

Dear Robert Herrera,

Dear Robert Herrera,
I will never buy a car from Mark Miller again. For a mother of 4 from
Vernal, Utah I drove past hundreds of used minivan offers to get all
the way from Salt Lake City to pick a car from you. You did not give
me accurate information to even make the drive worth the experience of
buying from you. I asked all the questions through text necessary,
packed up 2 small babies, and drove with the intention of being able
to accomplish my goal. To purchase a safe vehicle for my family. Due
to the huge waste of time, energy, and resources for my family- which
were already extremely limited, my husband hast to now take the day
off work- which he was saving for hunting season, drive the 6 hours
round trip- AGAIN, AND- on top, ask my 70 year old in laws to leave
Spanish fork, meet him in salt lake city, with their car- put my
father in law in my husbands truck, my mother in law in her car, and
my husband in the new van- ALL 3 caravaning 1 minivan all the way back
to vernal- THEN my sweet in laws have to turn back around and drive
another 3 miles back home so they can be their to do their calling in
the temple Thursday morning. ANY IDEA HOW $$$ THAT is in GAS! All,
because you failed to inform me, that if their was any question about
my credit score- that my husband should take a mere 4 hrs off work and
come with me yesterday. Yes I'm furious, and more so because I was
just in a very serious car accident 4 days ago- and in order for me to
drive 6 hrs yesterday with 2 small babies- i didn't risk taking the
prescription strength pain medication, and was in EXTREME amount of
pain. Any dealership who doesn't work harder than that to get it
right, not BUDGE an inch on the price- and cause my family hundreds in
waisted money on gas- will never have any Ewells, Warners,
Bechstroms, Dustins, or Clawsons buy from them again! Because I will
make extra effort to steer them away from Mark Miller, when all 7
siblings have 7 or more kids, and all the families live in Utah....
that's a lot of LOST business.
So when my husband, Mark Ewell finally gets to your store today to
pick up a minivan, I would start with a really big apology Robert.
no thanks,
Wendy Ewell.