I was trying to get inmate ID number gave all info...

I was trying to get inmate ID number gave all info and they tell me the birth date is wrong, when I know the birth date of my family. Maybe they imputed the info wrong. So, they could give no info. They told me to go on the DONC Website and put his name and his info would come up, I did just that and no info came up. They are not friendly at all. They treat you as a prisoner.