Denese Rodden

Review of Netgear

I I bought Arlo Pro Security Cameras and I have a...

I I bought Arlo Pro Security Cameras and I have a 1 year warranty. That warranty is a joke. The cameras are a joke. I have 2 out of 4 that don't work. They don't detect motion well and should at 23 feet. I have placed many calls and spent hours on the phone with them. No money back at all! Only replacements. But the replacements are coming while I am in another state. They said they would come before I left but they lied. Now I will not have any security for my home while I'm away. The cameras will be dropped off at my doorstep with nobody home for 6 weeks. This company is a rip off when it comes to their cameras. Don't buy any Arlo cameras. You will be sorry.

Sept. 6, 2017 Still dealing with Arlo security. Its unbelievable how they dont communicate within the company. So I am dealing with reps that dont know what is going on. I have to send copies of my conversations with other reps. They still want me to pay them for cameras I cannot send back because Im in another state. I have no security at my home while Im gone because they sent the replacement cameras after I left town. They are the poorest camera security company ever. They have a no money back company policy and no matter how many problems you have with them they wont break it. So you are stuck with bad cameras. Customer service is a joke. Just warning you. I now have to buy another system when I get home.