We bought a new car and traded in an old car at To...

We bought a new car and traded in an old car at Toyota Sunnyvale last year. They took care of everything and also got us a very good financing deal. We just walked in with our old car and walked out with our new car within about 2 hours.

The only complaint I have is we got a ticket one month after we traded in our old car. Eventually it turned out Toyota submitted the release of liability docs to DMV but DMV was in high workload and hadn't processed that.

So overall, my experience at Toyota Sunnyvale is great. Sales representative Jenny is very patient.