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Marina Zhavoronkova

3 years ago

I ordered online from Chefs First / East Bay Resta...

I ordered online from Chefs First / East Bay Restaurant Company - I had a wonderful experience with the customer service representative I reached out to with an inquiry, Jamie Rodriguez. I experienced an issue with my order and Jamie really went above and beyond to work with the manufacturer and also keep me informed on a regular and consistent basis to resolve the issue. You can tell that he really values the customers and wants you to have a good experience, which is often rare when ordering online which can in itself be a very impersonal experience. I am very grateful for the time and attention that was paid to my order and look forward to ordering from here again!

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