Never again. I should have read the reviews on thi...

Never again. I should have read the reviews on this place before using their services. I paid for overnight shipping, and was only advised on the price, which I was willing to pay since I needed the package the next day.

4 days later the package had not been scanned into it s destination city. Calling UPS Customer service was not helpful and I was directed back to this store to air my grievances. When I went back to the store I was met with an impatient employee that told me it was not their fault. Another employee defused the situation and gave me a business card and asked me to direct my concerns to the owner Judy Longbottom. After speaking with her, the best she could do was trace the package.

The package finally arrived a week later, and when I asked to make a complaint I was directed back to the store, who at this point said it not her problem. Not only does UPS not get your package anywhere on time, but they have failed with regards to customer service. After a series of emails, Judy Longbottom has still not taken ownership for her company s mistakes, and like the rest of the company continues to point fingers in the other direction.

DO NOT use this store or any other UPS store for any reason. You will only be left angry, and short the money you spent. Guess I was lucky UPS found the package under the sorting machine. I only know this because one person at the distribution center had the courage to tell me.

Finally, Judy feel free to not respond if your response is going to be anything like the back handed responses you usually give.