I called the service relating to my Honda Pilot 20...

I called the service relating to my Honda Pilot 2012 on Saturday Morning 1/16/2016. The receptionist transferred to Service Dept. Nobody picked up but voice mail. I called again and asked I needed to talk to a service personal and again but voice mail. I called and asked that I needed to talk to the manager. Of course, manager's voice mailed. I left the message and Someone called me back on Monday.

Of course, Don't you think it is a bit too late?