Rita Cole

Review of Dick Scott Nissan

Customer Service?? Is there any?? My 85 year old d...

Customer Service?? Is there any?? My 85 year old dad, who is a former 49 year Chrysler employee bought a new 300 this year. He took it back to this dealership where he purchased the new car for service when it continued to stall as he was driving, rather concerning I would think!! After the 3rd time back to the dealer and calls to Auburn Hills, this dealership finally responded to his concern and repaired the problem. This morning he had another appointment to have the issue of two buckets of water that he found in his spare tire well repaired and he was informed that there are no loner cars available and he has to wait or do without a car for a few days or bring it back! Seriously, it's a good thing I'm in Texas and cannot drive to this dealership! Is that how you treat a 49 year dedicated Chrysler retiree!!??