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Molly Gilbert

3 years ago

Neal Moen has been our guide through the purchase ...

Neal Moen has been our guide through the purchase of four vehicles from Tom Kadlec. We keep coming back because we love the dependability of Honda machines, but to Neal in particular for his ability to:
*Listen: He hears what we want, what we need and what we are looking for.
*Offer choices: After he is clear about our intentions, he offers viable options for meeting our needs and we feel free to choose for ourselves.
*No high pressure: We have changed our minds, walked away, come back, and gone through the process again. Neal accepts it all with style and grace.
* Humor: It's a lot to go through in buying a car and Neal's wisecracking lightens it up and makes it fun.
*Personal touch: I don't know how he does it, but he remembers our names, our children's name and if we had a dog, he would know the dog's name too.
*Balance: While it is clear that Neal works for Honda, I always feel I have gotten the best deal I could financially. I'm never pressured to take on more that I can handle.
Tom Kadlek and Honda vehicles are awesome and they are very wise to have Neal Moen on their team. We will go to him as long as he is there. I recommend him him highly.

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