My husband and I found this company at a wedding s...

My husband and I found this company at a wedding show and loved the food and we couldn t wait to book them for our wedding! The tasting and booking went fine. However we did have a few inconveniences; one issue we had with them was their lack of professionalism. We made an appointment to choose our linens and nobody on their end showed up or answered the phone when we called several times. This let my husband and I very frustrated and fearful of them not showing up to our wedding. Another issue we had was when we over paid them for their services as we had to reduce our guest count due to Covid and they refused to give us a refund stating that their contract states that you will receive a credit but no refund (it does not say that for reducing guests only if you re cancelling your event). At the time we viewed it not to be a huge issue as we didn t want to cause problems to make them either not show up to our wedding or to treat us poorly. So we ended up having to add another side as a credit instead of getting refunded. With all of that being said, they did show up and the food was good.