Valentene Boesch

Review of AMCOL Systems

This lady calls me and asks for my birthday, so in...

This lady calls me and asks for my birthday, so in return, I ask the name of her company, b/c I had not been given that. So she tells me Amcol, and I ask what she is calling about, she then tells me I have to give her my b-day before she can give me any information. And so I then tell her I don't want any info on my account or anyone elses!!, But what I do want to know is what type of company they are, she then proceeded to tell me that was personal info and she could not give me that info until I verified my b-day!! I said I'm not asking about any personal information on any account, mine or otherwise, I just want to know what type of company you are. She gave me the same line about it being personal info that she could not give me. I told her it was unprofessional and unethical for her to not tell me the name of her company and what type of company it was. I have never in my life dealt with a company like this!! This absolutely ubsurd!! I'm not sure how I'm going to handle this but I'm sure I'm gonna have to involve an attorney!! And if someone posts an answer from this review, from this company, and it says here is our number and hours to contact us Im not gonna be happy!! If they truly are concerned they should do something and get better customer service representatives!!!!!