Jodi Ortiz

Review of Nevada Spine Clinic

This is a horribly run office. I was referred her...

This is a horribly run office. I was referred here after a visit to the ER because I couldn't stand up. I got a call from their office and was told the earliest I could get in would be in 2 weeks. Then the person scheduling said to me "I hope the steroids last that long". When I finally got to my appointment date I went in 20 minutes early for my appointment to fill out paperwork. I sat in the waiting room for 15 minutes before they even called me to the window to give me the paperwork. When I was finally brought back to the room, I waited about an hour and a half inside the office until the doctor saw me. The assistant came in and spoke to me for 10 min, when the doctor came in I got less than 2 minutes of his time, and he barely even did any analysis. I mentioned that my spine is curved when I stand now, and neither of them asked me to stand up or evaluate me. I was told I need an MRI before they could diagnose anything, and since I looked like I was in a lot of pain, they would put a rush on it. The staff at checkout was rude, and told me I didn't know what I was talking about when I tried to schedule my next appointment. I've now had to cancel 2 appointments over the last 2 weeks to see the doctor to actually get diagnosed because my file has been waiting on the doctor to call my insurance company to approve my MRI. This place does not care about their patients and will not be going back.