New location is terrible. Service even worse. I re...

New location is terrible. Service even worse. I recommend any other Honda dealership other then this location. I drove in as a walk in. Everything was going well, I got checked in. After 15 minutes of waiting... a representative walks up to my car to notify me that it s appointments only. There is about 10-12 representatives on the floor. It took 15 minutes of my time! I m a paying customer. And every other dealership does walk ins. Some of the staff look high, others look like they are on cocaine. Nobody is up to standards. Managers are nowhere to be found upon request. Also to lease a car here you have to give a high down payment regardless of your credit!! I recommend any other honda dealership. Low down payment! Walk ins are welcome all day. Good luck on your service here. And even more on leasing a car at this very poorly staffed location. Sad to say that I m an investor with Honda and for once I felt like I was nothing. Thank you honds of downtown Los Angeles for the experience.