Today I had an appointment at 8 o'clock which I as...

Today I had an appointment at 8 o'clock which I asked for a 9 or 10 o'clock appointment and the lady at the desk said thats what she was giving me, Until the night before I received an email saying my appointment was at 8 o'clock, which is a inconvenience for me because my kids have to be at school at the time, so I had to ask someone last minute to take my kids and go, once I arrived 15 mintes their was only 2 people in the lobby, and the receptionist rudely turned me around and said they couldn't see me so I will not be using Frankin Dental and Braces anymore.