The loft is beautiful but the event coordinator is...

The loft is beautiful but the event coordinator is the most unorganized person I have come to deal with. First off this isn t the first event I had been involved planning at this venue. The first was three years ago and went extremely well that I suggested it for my niece s baby shower.
We met with Nath and went over details for the event such as linen colors, set up times and such. I asked if there was a special chair that we could use for the mom-to-be to open her gifts and we were offered the chiavary chairs for the event which we gladly accepted.
The morning of the event I walked in at the time that was allowed for set up to an empty DIRTY room. There was one guy loading the elevator with tables to set up the room. Once he got them all upstairs he began to sweep as I watched. I asked if it was just him setting up for the event and if he was going to be setting up the tables soon. He said that he had to Sweep and mop first. I told him that we were told we could come at 8 and had a lot to do. He said that he was told the set up had to be done by 10 am, 2 hours after we were told to arrive and set up. So at this point I was helping this one guy do his job by moving tables and putting linen on them so that I could get on my way and do what I had to do. While i was setting up my decor I noticed he started to put out their ordinary chairs. I stopped him and asked about the other chairs. He said Oh did you talk to Nath? Those were damaged and had to go back. Back where? Don t you own them? He asked if I wanted to speak to Nath which we did and We were told that they didn t have them. After telling her how our morning had been going we ended up getting the room fee waved. How do you offer someone something and then not have it? As we got done with the set up and saw the napkins being placed on the table we realized that the linen and napkins weren t what we had settled on. So we notified staff who then got the manager who asked me if it was specified? I said yes this was all talked about. He asked if we wanted everything removed. I said yes. So we removed everything and waited for them to return with the correct color. The place only has 3 white table cloths and we had to wait for delivery from a different venue. Time was getting close to the event now. And now 12 of us were helping the staff put down table cloths. At this point give me a name tag and pay me as an employee!!! I don t understand how this place operates. The staff was great but the organization and team leader really needs to get their S#*t together. When you are expecting to come in with a crew of people and tackle what needs to be done and you actually helping them do their job so that we can do ours. That is unacceptable when you are paying the money that you are for them to do this for you. I am reluctant to come back for another event and/or suggest this place to anyone. It is unfortunate because I do work the salon Industry where I get brides-to-be in there or moms-to-be looking for places to hold their events. I seriously hope that changes do get made but it s a great location and it has lots of character.