Jamie Shepard

Review of Harrah's Casino, North Kansas ...

I'll never go back, my family will never go back. ...

I'll never go back, my family will never go back. Booked over a week in advance had a confirmation number and waited over an hour in the lobby with no one concerned one bit about our situation. The next day the bank said we were charged over$100.00 for a room they did was never booked. It was my 50th birthday and people were coming from out of town. Finally upset and not knowing what to do because they didn't offer to help in any way we left for another casino. Thankfully it was a much better experience and even though it wasn't their fault or problem they payed for my dinner. Thankfully the people at the bank are smart enough to take the charge off the card but this should have never taken place in the first place. I'm red hot mad and will never use the establishment again (