J

Jo Beighley

3 years ago

My name is Jo Beighley,

My name is Jo Beighley,
I brought my son to his appointment for surgery on 7/3/2017 at 7:30 in the morning. Signed in at the desk, paid the copay and were taken back to be checked in at pre-op. My son is 25 and Autistic. There was a nurse at in the pre-op area that noticed that Andrew was autistic and asked if I needed to go back with him to prepare for the operation. For that, i was grateful. the first thing that was done was weigh him. keep in mind he was there for Gastric shelve surgery. He weighed 531 lbs. He was then taken to the pre-op room. He was put in to a gown and had several other vitals taken. He was introduced to several others that would be taking care of him that day. the anesthesiologist cam in and explained his part. Everything was "charted". There was also some training going on as the was a nurse observing. Several minutes later the nurse said we are just waiting for the Doctor. Several minutes after that the Doctor came in and said "We can not do the surgery today" "the table has a weight limit of 490lbs. This was very upsetting. I understand that the surgery cannot be done because of the weight limit. My issue is, this never should have gotten pasted the weigh in when he was first checked in. The staff should know the restrictions of the equipment. The Doctor should know where the patient was in his weight loss before the day of the surgery. This is a hard process for any person to go through, let alone an autistic person. Very dissatisfied with the way things happened. Much to my regret, we will still be using Center Point for his surgery. His Autism doesn't allow for change easily. I just pray there will be a great improvement in the care he will receive.

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