Jessbcreative

Review of Exempla St. Josephs

This is my second time coming to Saint Joseph lab ...

This is my second time coming to Saint Joseph lab department. The first time, I signed in and waited and waited. I asked the lady sitting at her desk how long it would be and she just looked at me so I left, I didn t have time to wait and be ignored.

Today I came in and again same lady still rude. I signed in as did others, she walked over and yelled out our names saying we need to put a birthdate in the sign in area.

Honestly if it was more clear, maybe a sign on the empty wall (In Spanish and English) and a smile on her face would make this easier. We all just looked at each other, the other patients did not understand due to a language difference so they just watched what I did.