We arrived at 4:00 PM for the guided tour and we c...

We arrived at 4:00 PM for the guided tour and we could not do it. It seems unfair because it is not our fault that many people have gone. Employees in these cases have to extend their schedule, to comply with the established. Apart we already know that it is the best theater in the world, and for that reason they should have allowed us to make the visit. And if not change the schedule