Our technician was Tom Rodriguez. He was prompt an...

Our technician was Tom Rodriguez. He was prompt and friendly. He explained his findings and explained our different options thoroughly without making us feel pressured to spend the most amount of money. Our kids are virtually home schooling right now and Tom was very professional, so there was no disruption to their online learning. We really appreciated everything he did and how things were explained and handled that we went ahead and signed up for the yearly membership.