ULTIMATELY SAVED $1000, THEY WORK FAST AND CLEAN U...

ULTIMATELY SAVED $1000, THEY WORK FAST AND CLEAN UP PROPERLY, STAFF IS SMART FUN AND HARDWORKING, AND WORKED AROUND MY GAS LINE! MADE A CUSTOMER FOR LIFE BUT SHOULDN'T HAVE TO EVER SEE AGAIN THANKS TO JON! DETAILS HERE IF YOU WANT A QUICK READ: I would like to start out first by saying that no one is happy about having work done to their septic tank but this is the one time that I was. I called them out to just pump my tank so I could get some relief again by a backed up tank. I had them out the year before with a technician Richie that was awesome and I was just having a pump then too knowing that any work to septic is generally very pricey. Richie pumped me out for the fee as quoted which was never my experience in the past as I have been charged almost $700 by a Pink company for the same work. Hoping Richie would come out again it was an off day so I told them any would do. They sent me Jon. First in Jon popped the tank and during pumping said "Wow, this problem will continue with these issues here" so I explained my situation with finances and how having it pumped as needed is the best I can hope for until I save up. He told me he could pump me out and gave me multiple tips and advice to reduce the impact I was having on my system until I could get it fixed. I had done my research and spoke with many on what needed to be done, watched videos, and read articles so I felt on top of my game to ask questions about the issues I having. Jon answered all my questions with answers I had already come across as well as any and everything else I didn't know so I was completely informed. We spoke and he told me he could give me a price on installing a new baffle, being I had the old 1980s broken concrete one, and I would look at getting the work done further down the road because I just don't have piles of cash lying around so was just not interested currently. He covered everything up and handed me the paperwork to sign and I saw the estimate. HOW LONG DOES IT TAKE TO SCHEDULE CAUSE HOLY CRAP THAT'S A FRACTION OF 3 OTHER PLUMBERS!!! He said I can do it right now if you want. After having me pumped and already closed back up he opened everything back up and got to work. He not only removed the old and installed a new baffle system but they were to pump the drain field to remove all solids (I missed this part), and they ran a jet through my line to clean it all out. When I came out during the jetting Jon walked me along my line and explained some things to how he believed the system ran, ways to keep it in shape, and options for future work should I ever want someone else to do it or to manage it myself. THE WORK HE DID INCLUDED THE PUMPING CHARGE!!! By their lowest competitor they were $600 cheaper and that didn't include their pumping fee which was way more so really I saved $1000! The thing is I was trying to get in touch with that other guy for 2 days to do the work but he wouldn't ever respond after my initial consult. I had to look back at my records to see who pumped me last time since I had such a good experience that time and boy I am glad I did. Do not hesitate and call this company and have them come out. The girls in the office will always put a smile on your face, Richie was so memorable I had to find the company again, and Jon was a knowledgeable hardworking perfectionist that made my week. And yes that is a gas line they never touched digging the lid up 3 times, 1 extra time was for me to take pictures. WAY TO GO ROOTER PLUS, I WILL SEND ANY BUSINESS I CAN YOUR WAY!! GREAT JOB!!