Uheaa has been much more helpful and understanding...

Uheaa has been much more helpful and understanding than any other student loan servicer that I have worked with (out of 4 in total). When I have needed a deferment, they were always very good about voluntarily back dating the application, so it would not harm my credit. The Customer service Reps, for me anyway, have always been very polite. Of course, I also make an extra effort to acknowledge the help I receive from over the phone reps, and the Uheaa reps I have worked with always respond kindly. I suspect that the reason there are only terrible reviews for Uheaa on Google, is that only the really angry people bother to comment, and the rest of us take just take their service for granted.