Eylin N

Review of Boston park plaza Hotel

The location was great, and the staff was nice. Th...

The location was great, and the staff was nice. The rooms are extremely tight and tiny. We ordered takeout one evening and we literally had no where to eat as a couple. The room only had one night stand because there was literally no room for a second one because that'swhere the door swung open. The bathroom was tiny and I had no choice but to put my makeup on the toilet or the floor to get ready. Additionally, we chose this hotel since it was pet friendly and I called to make reservations but they never put that in the system and ended up calling my cell after we stepped out to get dinner and the dog was barking at security lingering by the room door. We had to take time out of our stay to fill out a pet waiver. It seems as if they need better training in booking reservations and customer service since the front desk staff could not answer simple questions about their pet policies or procedures. I wouldn't stay here again it was uncomfortably cramped for what you're paying.