Drove 3 hours only to be told they gave our room a...

Drove 3 hours only to be told they gave our room away...Extremely rude staff and overall bad experience. Front desk employee EMILY, told us that a nearby hotel would honor our room rate, that was a lie....Then after I was hung up on twice going back and forth with the front desk and management trying to figure out where we could sleep for the night, manager LISA finally said they would pay the difference at the other hotel... Funny, they called me 30 minutes after this review posted and made good on that. This all happened between 8pm-10pm on a Friday night and all they tried to do was get rid of us and offering false help. This happened to several other people on this same day. This place needs to be shut down. They don't know how to run a business or treat customers. Stay elsewhere. It made me click at least 1 star to post this, but they don't deserve any. And your response is a computer glitch??? That doesn't explain the lies and crappy service from employees!!!! Fool