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I went to see a Mustang that I found on the intern...

I went to see a Mustang that I found on the internet. They couldn t find the correct key. I was really interested in this car, so I waited for over 3 hours and then they finally got the keys. I was hoping for a deal after I waited so long. They took $300. off. I was not impressed with that offer since I stayed all afternoon trying to give them the opportunity to get the key and make it right. I wanted a service package and was told that I would not be able to take to my local dealership. Then another person came and said this is possible. The overall feel was unprofessional. I walked. They contacted me the next day and said they have wonderful news. When I asked what the news was, he said that there is still 0% financing and the car is still there, AND they have both keys (really-you should have had both keys all along!). Since I was already told that the 0% financing was available for the rest of the month, that was insulting. I made it clear what I would pay (basically what was advertised) and if they aren t able to do that, I would not make the purchase. They tried to offer the same deal again just worded differently. The key issue, the misinformation regarding service, and the contacting me with the same offer left me feeling that this dealership is unorganized and unprofessional. I purchased the Mustang elsewhere. They lost my business. Too bad because I was ready to make that purchase.

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