I have stayed in hotels of the highest ratings as ...

I have stayed in hotels of the highest ratings as well as in hostels, and I can say that this hotel was the worst of them all. They have no respect for the elderly and the disabled, their staff can't do a simple job of sending up shopping bags to your room (they lost our bags and couldn't locate them), and their housecleaning department steal valuable things from the room (our diamond ring was stolen after housekeeping). To top it of, they don't take complaints in a respectful manner and speak rudely when they are addressed to the staff. Please do yourself a favour and never stay here. Really did not expect this from the Hilton hotel industry. The ridiculous way this hotel is managed would make me laugh if I hadn't undergone this horrible and scarring experience myself. One star is one too many for this disgusting hotel.