We were very pleased with our stay. Customer servi...

We were very pleased with our stay. Customer service and waiting staff were superb and accommodating. Specifically we worked a lot with John who was very kind, helpful and welcoming. He really made our stay much better. Karen the assistant manager took pictures for us in their beautiful lobby. The rooms were big clean and modern. I proposed to my girlfriend while we were there and in celebration they upgraded our room and gave us a Bottle of champagne and cheesecake. Next time we come to visit Niagara Falls we are definitely staying at this same hotel. The view of the falls is amazing.