Fright fest is a joke compared to years past. No m...

Fright fest is a joke compared to years past. No more people dressed up in costume during the day. The shows have been cut back as well. When they had their big production in the front. They called on Satan to raise a demon. Big time evil in nature. Guy named monte at the customer service was completely worthless. Refused to be helpful in any way shape or form. Refused to accommodate a child in a wheel chair. He also refused to get his manager and later in the day when i saw park manager he stuck his head out the window saying he would help. Trying to keep me from talking to park manager. I had to argue with this idiot for over an hour. I am disgusted with this place. They used to do tick or treating for all my kids. My second grader was told no he to old. Bathrooms are the filthiest i have ever seen. There so called parking exits are so croweded we sat in the car for an one and a half hour sitting still before someone cut the cable so people could get out. Tried to get help from security to on opening up the parking lot so people could get out he was just worthless no help what do ever. So after 1 hour delay because they said our passes were not working. About 2 hours with the idiot Monte. And about 2 hours in a parking lot. If you like getting your time wasted by people that act like govt. Employees then its where you want to be. I will be cancelling my 9 diamond elite passes and dinning passes.