N

A strange experience from the beginning. Walked in...

A strange experience from the beginning. Walked in with a few cars in mind to look at. (I had 6 vehicles saved from their online inventory) Our sales rep. (Henry or Harry..honestly can t remember) told us to pick 2 because it would be impossible to test drive all of them. I wasn t looking to necessarily drive all of them, more or less just wanted to physically look at the vehicles. After we drove 2 of them, we were asked which it would be. We asked to look at more cars and he turned us out to the lot where all the cars were. Would have been nice for him to come out there with us for the questions we had or to look inside the cars. Decided to go elsewhere and when we went back inside, our rep was absolutely no where to be found. Waited for about 5 minutes and asked the service desk for the keys to our car back. The shift manager/leader or whoever it was of course came out to try and save the sale. Not a great experience if you are looking to be guided and informed. If you know exactly what you are looking for and want to test drive, this is your place though! Just not what we were looking for in a car dealership.

Comments:

No comments