Peter Connelly

Review of F.C. Kerbeck and Sons

@ Derek O....I too had a horrible experience with ...

@ Derek O....I too had a horrible experience with FC Kerbeck Service Dept. They rob people with what they charge. I have a 2002 Saab 9-3 Turbo Convertible that died on my way home from work one day. I had only had the car for a short period and didn't have a service place to take it. I had it towed to FC Kerbeck. They did the work they said was needed and charged me over $1200 for a throttle body repair. I also had a headlight out so I asked how much it would be to change it. They quoted "$ 99.00". Since the car was now operational, I took the car without having the headlight replaced. I bought the bulb for $ 8 and replaced it myself in less than 5 minutes. I also questioned my current mechanic about how much he would have charged for the work I had done and he quoted me a third of what Kerbeck charged me. You live and you learn. I will never return to Kerbeck for service and because of my bad experience, I would never purchase from them either. They rip the consumer off because customer loyalty has no real value to them. I wouldn't have even given the one star if I had a zero star option.