SK D

Review of West Coast Nissan

For basic upkeep we received good service. Once w...

For basic upkeep we received good service. Once we experienced an issue with our new Altima, the service drastically changed. After purchasing our new vehicle, we ordered a spoiler which they installed and painted to match the vehicle colour at the dealership. The clear coat began to blister after a couple of years and continued to deteriorate over time. We brought it to the attention of Mike, the manager at this dealership. He said he would get back to us but after waiting weeks we called again with no response. After two months (and 3 phone calls) no assistance was provided. Finally decided to contact the owner of this Nissan dealership and was again ignored. The owner refused to accept any calls and no follow-up has been provided. To date, no attempt has been made to rectify the issue. Would not deal with this Nissan dealership in the future.