Yorleny Cordero Quiros

Review of DoubleTree Resort by Hilton Pu...

I went with my family, the place is very nice, clo...

I went with my family, the place is very nice, close to the GAM, and very good customer service. The show at night is excellent, in fact it's what I liked the most. The food is normal and very repetitive, they have 4 options to choose from but it does not vary much between meals. Now with the issue of the pandemic they follow all the protocols, you can travel with confidence, but it is horrible to be with a mask everywhere even next to the pool and have to queue up for drinks (half an hour for 1 drink). Now in the room the tap water was dirty and we reported it but they told us that it was going to be removed and it got better but then it came out again dirty. They have an option to acquire a vacation club and they harass you to buy one, those two points were the ones that I disliked the most.