Wort service department in the world, every single...

Wort service department in the world, every single time I come in for service such as simple oil changes, brake service, or anything at all, expect to lose the hole day just dealing with them. No body ever gives you a straight answer as to why the service took four or five hours when it should ve taken 30 minutes.
I came for an oil change. I was one of the first one in line and they told me it would take an hour. Three and a half hours later it was still not ready.
Couple of months ago I came in for the brakes and the antenna on the vehicle needed to be replace as well, and they told me it would be four hours. Guess what, it end up taking them three days, and when I showed up for my truck they had not even done my antena.
One thing for sure, I love my pick up Ford but Covert would be the last place I come to for my next vehicle.