K

Kenneth Gomez

4 years ago

Although I have not gone, but from the moment of m...

Although I have not gone, but from the moment of marketing the hotel is a fiasco and a mockery to the guest. I receive an email from the promoter XINIA GUTIERREZ ANGULO, which sends me a mega proposal that I can enjoy 3 days and 2 nights ALL INCLUDED for only $ 250, which, as the email indicates, seemed a MADNESS to me, I definitely decided take it But my "desire" or emotions, were diminishing when I open the attachments, and I see a happy certificate in which several "conditions" are indicated for the happy offer, among which are: "economic solvency", "be a credit cardholder or debit ", and undergo an" informative talk "of 90min to see the wonders of the hotel, to which joining all the points draw accounts that it is simply and plainly to sell vacation plans or timeshares. Honestly consider that it was worth spending 90 minutes of talk and save more than 700 dollars, to which I said I accepted, and I get the question: "YOUR CARD IS GOLD OR PLATINUM" and I answer: "MY CARD IS CLASSIC" , and his answer left me perplexed: "AHHH NO ... I DO NOT THINK SINCERELY THAT YOU CAN GIVE RESERVATION .." I consult him why? and the answer is "BY HOTEL POLICIES" and there I decide to suspend the conversation

What kind of hotel is this? I mean that is that I must have a minimum of a gold credit card to get a reservation? Since neither hotels like the Four Season or the RIU or Dream the Tides, have policies as discriminatory as this one. It seems a vile deception and a misleading advertising, offering soooo attractive rates, that at the time of taking, begin the conditions and class excuses, simply to entangle the guests and almost require them to be partners or buy the happy timeshares, to take advantage of the deceptive mega promotions they offer.

Definitely AN ASCO the marketing administration of this Hotel, can be very beautiful and striking facilities, but those discriminatory class conditions, leave much to think about the hotel

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