DO NOT USE THIS COMPANY FOR ANYTHING! CALL DIRECT ...

DO NOT USE THIS COMPANY FOR ANYTHING! CALL DIRECT TV OR CENTURY LINK DIRECTLY. Terrible company to deal with. The customer service rep I set my service up with failed to set it up correctly so the appt did not even get scheduled. Took a whole day off work for them to tell me no appt was scheduled. Received no sort of terms and conditions notification yet they inform me after I cancel the smart care program that if you dont keep their service for at least 6 months they charge you double the install fee.