Joseph Manley

Review of Holiday Inn Express and Suites...

I highly recommend staying at this hotel! I'm not ...

I highly recommend staying at this hotel! I'm not gonna lie, my expectations were low coming in since I haven't stayed at a Holiday Inn in many years and we normally stay at brand new hotels with fears of getting a really used and run down room. I can honestly say though that everything was perfect with our stay and exceeded my expectations. It even surpasses the stays I've had at a brand new hotel! The hotel itself was spotless, the room was very clean and recently updated and the bed was very comfy. The water pressure in the shower was the cherry on top! The continental breakfast was just right and the service was nice and professional. We will definitely stay in this hotel again the next time we are in Jackson. Even without having power for our last night during the PG&E issues, I still felt comfortable and the team still had a big smile on their face and accommodated as much as they could. They were prepared for the power outage and were ready when the time came.