G
G P Review of Terra Restaurant, Napa
They charge a 20% service charge in lieu of a ...
They charge a 20% service charge in lieu of a gratuity? I have seen this attempted by parties larger than 6 or 8, but not for 2. I have never been forced to pay 20% over my food costs- gratuity in CA is OPTIONAL. NEEDLESS TO SAY WHEN THE MANAGER REFUSED TO WAIVE THIS CHARGE WE REFUSED TO EAT THERE. THEY EVEN CHARGED US $1 fee for the $5 bread....over tax as well. Huh? I don t think so. Not coming back and I hope you all stop overpaying for business costs that the owners should be paying themselves. It s called cost of doing business (paying employees), not cost that your patrons ought to pay so you can live in the Caymans- prices were already astronomical.

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