Giacomo Bagatella

Review of Tognana Porcellane S.p.a.

I bought a grill pan for my induction hob, and alt...

I bought a grill pan for my induction hob, and although I respected what is written in the package leaflet, the pot has irreparably ruined the hob. I wrote to the quality service who quickly dismissed me with a "it happens when the pot overheats", thus attributing the blame to me for having used the pot for no more than 5 minutes at medium power (indicator set to 9 where the value maximum that releases my plan is 14). Needless to say, I am very disappointed and embittered by how my problem was treated and by the (non-existent) solution that was proposed to me. Ah and to be precise, their pan costs 39 so let's say not exactly cheap