The Service Team here is out for a Buck. Their ma...

The Service Team here is out for a Buck. Their main goal is to take advantage of female customers that do not have advanced mechanical Knowledge.
The staff is under trained by communicating things are covered under warranty you will not have to pay: just come on in and schedule an appointment. Once my fiancee arrives at the dealership they then tell her that none of this is under warranty and she is there with a dead battery. (No Place to Go) Oh by the way this Honda Dealership (David McDavid) replaced the battery 2 years ago (approximately 20K miles) because the battery died.
To pile on to the issues, Jimmy her Service Manager told her that car needed a lot of items to be worked on since they were in such poor condition. (Over a $1,000 of service items that needed to be addressed). Note this Honda vehicle has been serviced by David McDavid for 3 years meaning all Oil Service and check ups. Now since warranty expires all of these items are in POOR condition she needed to get these fixed right away.
To cap this miserable experience off, my fiancee was not even notified of the completion of service. She had to call the dealership to get an update and the receptionist said, Oh it is done a ready to go.
Disappointing that Customer Service/Satisfaction was not evident in this experience.