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Hayley Shennan

4 years ago

I am so disappointed in the way this major company...

I am so disappointed in the way this major company has performed I have recently purchased a yearly pass. First disappointing experience was when we couldn't book our whole family in to White Christmas and I was told when I rang to try and sort it out that I had to email support and speak to them because no one could help me after I emailed support they told me to try a different device then when I rang again and I was given the same story. After a very angry conversation they emailed support and fixed the problem, yet then when I visited the park and purchased a FAST PHOTO on the 27th of December again the photos have not loaded this still has not been corrected on the 11th of January. If your systems do mot work then don't offer them, I will not be purchasing anything from this park again and am very disappointed in the responses.

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