This was my first stay here and overall nice locat...

This was my first stay here and overall nice location and relaxing. Even though Covid is an issue I was very disappointed. I followed instructions about calling 15 minutes out. Was advise to just come into the office for check in. Arrived went in for check in give and signed everything. Drive to site and realize wrong keys! A little frustrating cause I did call previously to arriving. Very apologic staff. Walk into the rental RV and mini blinds broken, ac only really worked on high fan setting. Not vacuumed. Dried food left on the floor and elastc bands, (which is dangerous for my pup) soiled underwear left under the sink, sheet left on pull out couch. The rv felt like it was off balanced cause every movement someone made felt like I was on a boat. The Mattress could use an upgrade for sure. Hardly slept due to the uncomfortable beds.
Once some of these issues were pointed out by me to the staff. The staff was super great about fixing any issues that arise. Maria was awesome and Carissa I believe is her name. Will I return yes because it was a nice place and other amenities were clean and nicely cared for and my son liked it there. Hope second experience is better then the first.