Tiberiu Nistor

Review of evoMAG.ro

About a month ago, I bought two electric scooters ...

About a month ago, I bought two electric scooters from them and chose a personal lift from the showroom because I was very excited and didn't want to wait until the next day for home delivery.

I was brought by a person to see them, lit both of them, packed them, and when I got home, one of the 2 scooters did not start at all, even though we were both loaded and the other one was catching. maximum 11 km / h compared to 25 km / h as specified.

I called them, they told me they could not return because I personally picked them up from the showroom!
After my insistence, I returned with them back, where the person on the return told me the same thing, and finally told me that they would send them to the guarantee, or I had the option to take them personally.

Obviously I chose the option to go personally so as not to waste time, and at the service, after a few days of waiting it was resolved and they are both functional, but I did not appreciate at all how the support from evoMAG unfolded.

It was a lesson in the future, in my opinion this store is to be avoided.

For example, at eMAG, you have 30 days to make a return regardless of how you received the product.