Heather Price

Review of Mr, Mikes West Coast Grill

Went to Mr. Mike last night to celebrate the gradu...

Went to Mr. Mike last night to celebrate the graduation of my sons. This was the first visit for my husband and boys. When we arrived our server was quick to take our drink and food order. After waiting 45 mins with no return of our server my husband began to get antsy, people that came in after us were receiving their food, he had decided to try to get the attention of another server to find out if our order was started because if not we just wanted to pay for our drinks and leave. That's when Kellyanne came to our table, we said to her that we just wanted to leave if our food had not be started yet, she told us to give her a moment and she would find out what the hold up was. She came back to our table and told us that unfortunately the server had forgotten to submit our order, she said that she wanted to make things right and told us that Mr. Mike's would take care of our COMPLETE order, a meal that would have easily costed over $200.00. Both my husband and I were in shock, we have eaten at many different restaurants in our years but have NEVER received the service that we received last night from her, she did EVERYTHING to make sure that we were happy customers, we were both truly impressed on how she made things right. I normally dont write reviews but felt very strongly to knowledge what she did for us last night. THANK YOU to Kellyanne for your professionalism and kindness.