I am a property owner at Villas in the Park. The H...

I am a property owner at Villas in the Park. The Hoa Hired a contractor that damaged my 85k Lexus. They won't even contact me to make arrangements for my vehicle. The girl Deseree in the office is VERY rude. Does not have communication skills to stay calm with a homeowner in a stressful situation. Someone was with me an said they had NEVER heard a company speak that way to someone. Will not give you any board of directors information, contractor information or information who to contact. Which as a homeowner, I'm entitled to. I was just told to put it in writing to the HOA. That SHE WAS NOT giving me any information. That Brad was aware of the situation. And would not discuss it with me, if I wanted a resolution he would ONLY respond to me thru email. And in the meantime I do not have a work vehicle. So time off..is time out of homeowners pockets. ESPECIALLY if I have to hire an attorney. He has not even called me once in regards to this situation..not even the common courtesy to return my phone call. #unprofessional