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michelle moore

3 years ago

This resort is more than visually breathtaking, it...

This resort is more than visually breathtaking, it's more that the spectacular view seen from every angle, it's far more than what you see with your eyes. The friends you make at the Hyatt Clearwater, and by friends I mean the exceptional staff, go out of their way to make each guest feel like family. My recent stay was in October and as always the service I received during my stay was stellar. The hotel itself is stunning, sitting beachfront to the Gulf. Everything one would need for a perfect vacation is within either the hotel itself or less than a 10 minute walk.

From the moment I made reservations for my last trip in October and spoke with Justin, the Assistant Operations Manager, about our room and the accommodations I knew we would have a memorable trip. Justin was gracious, attentive, and went out of his way to make the week wonderful. I honestly didn't have to request anything additional as he seemed to just know what would make it great. The upgrade he provided was perfect for both my 9 year-old son and I and it set the tone for a much needed, wonderful vacation. As an added surprise he provided us with vouchers for breakfast, which let me tell you was an added luxury as a 9 year old boy can certainly eat!

The staff at Swim Bar are just amazing. Mandy and Andrew simply go out of their way to not only provide exceptional guest service but also seem to genuinely care for each and every guest. Each time we visit we are welcomed much like we are close friends who've been missed and this type of care is unlike anything I have yet to experience with any other hotel. Staying at the Hyatt Clearwater isn't just a "visit;" it's a home away from home.

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